Company Information
Everything you need to know about who we are, what we sell, and how to reach us.
Last Updated: July 2026
Business Details
| Company Name | Sonse LLC |
| Business Address | 26412 Old Hwy 20, Madison, AL 35756, United States |
| Support Email | contact@sosne.com |
| Support Phone | +1 (256) 596-5066 |
| Support Hours | Monday – Saturday: 9:00 AM – 5:00 PM (CST / UTC−6) Sunday: Closed |
| Website | www.sosne.com |
What We Do
Sonse LLC operates an e-commerce store offering outdoor structures across three core categories:
- Storage Sheds — resin, steel, and galvanized outdoor storage buildings for tools, equipment, and seasonal gear
- Pergolas & Gazebos — cedar wood, aluminum, and hardtop structures for outdoor living spaces
- Outdoor Storage Boxes — deck boxes and compact storage solutions for patios and backyards
All products are sourced from manufacturers or authorized U.S. distributors and are 100% genuine and authentic.
Our Commitments
Quality Products
Sourced from trusted manufacturers and authorized U.S. distributors.
Free Shipping
Free standard shipping on all U.S. orders, including large freight items.
Secure Payments
All transactions are protected by SSL encryption and PCI-DSS-compliant processing.
90-Day Returns
We accept returns within 90 days of delivery, with no restocking fees.
Manufacturer Warranties
Every product is backed by the original manufacturer's warranty.
Customer Support
Dedicated support team available Monday–Saturday, 9 AM–5 PM CST.
Shipping Information
All orders are processed and shipped from our warehouse located in Madison, Alabama, United States. Delivery timeframes depend on the product type:
- Small & medium items: typically delivered within 1–3 business days after dispatch
- Large or freight items: typically delivered within 3–7 business days, depending on carrier scheduling and your delivery location
For complete details, please visit our Shipping Policy.
Product Authenticity
Sonse LLC sources all products from manufacturers or authorized distributors located in the United States. Every item sold on our website is genuine and includes the applicable manufacturer warranty where available. We do not sell counterfeit, imitation, or unauthorized goods of any kind.
For more information, visit our Product Authenticity & Sourcing page.
Secure Payments
All payments on sosne.com are processed securely through trusted, PCI-DSS-compliant payment providers using industry-standard SSL encryption. Customer payment information is fully protected during every transaction.
We accept: Visa, Mastercard, American Express, Discover, PayPal, and Google Pay.
Our Policies
We are committed to full transparency. For complete details on how we operate, please visit the following pages: